Shipping Policies

Shipping Policies

At MoGlow Creations, we strive to provide a seamless and efficient shipping experience for our customers. We understand the importance of receiving your Christmas-themed products in a timely manner, especially during the holiday season. Therefore, we have implemented the following shipping policies to ensure your satisfaction:

1. Shipping Methods

We offer various shipping methods to accommodate your needs. During the checkout process, you will have the option to choose from the available shipping methods, including:

  • Standard Shipping: This is our most economical shipping option, which typically takes 5-7 business days for delivery.
  • Expedited Shipping: If you need your items sooner, you can select our expedited shipping option, which usually delivers within 2-3 business days.
  • Priority Shipping: For those who require their products urgently, we offer priority shipping, which ensures delivery within 1-2 business days.

Please note that the estimated delivery times are based on business days and may vary depending on your location and any unforeseen circumstances.

2. Order Processing Time

Once your order is placed, our dedicated team at MoGlow Creations will begin processing it promptly. We strive to process and ship all orders within 1-3 business days. However, during peak seasons or promotional periods, there may be a slight delay in processing times. Rest assured, we are committed to fulfilling your order as quickly as possible.

3. Tracking Your Order

To keep you informed about the progress of your shipment, we provide tracking information for all orders. Once your order has been shipped, you will receive an email notification containing the tracking number. You can use this tracking number to monitor the status of your package through our website or the shipping carrier's online tracking system.

4. Shipping Restrictions

While we strive to offer worldwide shipping, there may be certain restrictions and limitations based on your location. Some countries or regions may have import regulations or customs restrictions that prevent us from shipping certain products. If you encounter any issues during the checkout process, please email us at moglowcreations@gmail.com and we will do our best to assist you.

5. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. During the checkout process, you will be provided with an accurate shipping cost before finalizing your purchase. We aim to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

If you have any further questions or concerns regarding our shipping policies, please do not hesitate to contact us at moglowcreations@gmail.com. We are here to assist you and make your shopping experience at MoGlow Creations as smooth as possible.